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Here you will find a list of the most frequently asked questions about the event, use the search box below to find the most relevant answers to your questions.

Where is the Lisbon Affiliate Conference going to be held?

The Lisbon Affiliate Conference is being held in the heart of Lisbon at the FIL, which is the Lisbon Exhibition and Congress Centre. 

Exhibition and conference venue: R. Bojador, 1998-010 Lisboa, Portugal

How do I get to Lisbon?

Lisbon is serviced by the largest airport in the whole of Portugal. Which is:

  • Lisbon Portela Airport

The airport is located some 6.5 kilometers from the center of the city and houses the main headquarters of companies like TAP Portugal and Star Alliance.

There is a plethora of airline companies operating at Lisbon Portela Airport, providing both business class and low cost flights to tourists around the world.

Do I qualify as an affiliate or introducing broker?


Also called publishers or webmasters, an affiliate is a person that refers traffic (in this case players) to an operator website, for example would refer a player to The affiliate is then paid a revenue share or CPA (cost per acquisition) for each of the players they send.

Introducing brokers

Introducing broker is a person or institution who has all the functions of a broker, except to accept money or any type of investment. The introducing broker (IB) usually refers its clients to a dealer and, in return, receives a compensation, such as commissions.

Registering as an affiliate or introducing broker

If you are not sure if you qualify as an affiliate or IB, please email with details of your business. We will then be able to let you know if you are liable for free entry. If you register as an affiliate or IB under false pretense, we reserve the right to refuse you entry on the day. 

If we are made aware of anyone that has entered the event as an affiliate or IB and is in fact not, they will be asked to leave the venue. They will then be given the opportunity to register again and pay for their delegate place, allowing them to return to the show. If they choose not to do this, they will be refused entry to the remainder of the event and associated parties.

We ask for your help in letting us know immediately if you believe someone has registered as an affiliate or IB who should not have. Please approach any member of the events team who will deal with this in the strictest confidence.

Can I attend as an affiliate/introducing broker if I also work for an operator/broker/supplier?

If you are currently employed by an operator, brokerage, supplier or vendor in the industry we cannot issue you an affiliate or introducing broker badge. Please register under the name of the company that currently employs you. If you wish to represent your affiliate side project please contact us once registered under your main employer.

Please remember that we continue to run these events so operators and vendors can meet the best quality affiliates and introducing brokers.

Do I need an e-ticket?

To avoid queueing or elongated administration processes, it is advised that you bring your barcode ticket with you when registering. The e-ticket holds all your details that the staff need to hand you your pass and wristband, so you can enter the exhibition, conference and networking parties.

If you have any queries about your registration, please contact

How do I apply to become a VIP?

Becoming a VIP at the iGB Affiliate Event series is reserved for affiliates who are making a real difference within the igaming industry. 

To qualify, you need to meet a certain criteria that elevates you above and beyond. 

How do I qualify?

  • You are recommended by one of our exhibitors as one of their most important VIPs
  • You have written as an affiliate contributor for our iGB Affiliate content site or magazine 
  • You work for an affiliate or super affiliate who is market leading (We know that job titles aren't the be all and end all of the affiliate industry so please provide proof of your influence on the industry) 


What do I get?

  • Fast-Track access to pick up your badge
  • Reserved seating to all conference sessions
  • Access to VIP lounge with free coffee and space for meetings
  • Free gift to be collected at the show


To apply for VIP access at the show please do the following depending on whether you have registered for iGB Affiliate Lisbon yet: 

If you have registered already please email with information on why you should be upgraded. 

If you have not registered yet, please head to our VIP registration page to request your ticket.

Your VIP status will be approved or rejected within 5 working days. 

Do you offer media passes to the event?

We welcome all applications from the media. Please email with your name, the name and address of the media publication, as well as the name of your editor and their contact details.

Once we have confirmed your details, we will contact you regarding whether or not your application has been successful.

How do I get my e-ticket?

Affiliates & Introducing Brokers

Email confirmation will be sent to your inbox once you've registered however please allow 5 working days for us to validate your Affiliate/Introducing Broker status. Your barcoded e-ticket will then be sent to once we have validated your status. We will contact you if your registration has been unsuccessful, as your Affiliate or Introducing Broker status will need to be validated in order to gain entry to the conference. This is standard procedure to ensure that we can continue to provide high quality events completely FREE of charge for all Affiliates and Introducing Brokers. 


All payment correspondence will be sent to the individual booking contact of each registration. Confirmation including the barcoded e-ticket will be sent to each individual registered delegate once full payment has been received.

If you did not receive or have lost your e-ticket, please contact to be issued a replacement.

How do I collect my badge?

Badges can either be collected on the first day of the event at pre-registration between 13:00 - 19:00 at the official hotel or you can pick them up from the exhibition venue from 10:00 on the first day of the conference and from 10:00 on the second day of the conference. 

For further information, please visit the schedule page.

Transport from the airport

The Lisbon Exhibition and Congress Centre is located close to the Tagus and 5 minutes away from the airport.  

Getting from the airport to the FIL

By metro

From the airport, take the red line and get out at the Oriente Station (Estação Oriente). 

By bus

Bus numbers 705 and 744 leave Lisbon airport regularly and travel to Oriente Station (Estação Oriente), which is a 5-minute walk from the venue. 

By taxi

There is a taxi rank located outside arrivals at Lisbon airport.

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